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Ndokwa Vanguard

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Plane reached 15,000ft before anyone noticed it had missing windows (photos)

Nov 10, 2023

A plane took off from Stansted Airport in the UK with two missing windows and made it to 15,000 ft in the air before anyone noticed that it’s windows were missing.


The Air Accidents Investigation Branch (AAIB) says the Airbus A321 jet returned to the Essex airport after a crew member discovered the issue early in the flight last month


An inspection revealed two cabin windowpanes were missing and two others were out of position.


For the missing windowpanes, the only object filling the space was the scratch pane, which is a cosmetic piece of plastic designed to prevent passengers touching the outer panes.

Plane reached 15,000ft before anyone noticed it had missing windows (photos)


The aircraft is operated by Titan Airways and used by TCS World Travel, a US-based luxury holiday company.

The plane took off for the positioning flight to Orlando, Florida, on October 4 with 11 crew and nine passengers, who were all employees of the tour or aircraft operator, the report said.

The passengers sat together in the middle of the plane.

Plane reached 15,000ft before anyone noticed it had missing windows (photos)


After take-off and the seatbelt signs being switched off, a crew member walked towards the back of the aircraft and spotted that the seal around one of the windows was ‘flapping’, the AAIB said.

He reported this to the crew who decided the plane should return to Stansted, where it landed safely.

It reached an altitude of 14,500 feet during the flight.

Plane reached 15,000ft before anyone noticed it had missing windows (photos)

The AAIB said ‘the cabin had remained pressurised normally’.


An examination of the area around the missing or damaged windows found foam used to hold them in place had either melted due to high temperatures or was missing.

The damaged windowpanes were ‘deformed and shrunk’, the AAIB said.

In conclusion, the report said: ‘Whereas in this case the damage became apparent at around FL100 (10,000 feet) and the flight was concluded uneventfully, a different level of damage by the same means might have resulted in more serious consequences, especially if window integrity was lost at higher differential pressure.’

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